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Privacy Policy

Effective Date: January 18th, 2025

Treehouse Healthcare Staffing, LLC (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit www.treehousestaffing.com, interact with us through digital or offline channels, or engage with our locum tenens staffing services.

By using our website and services, you consent to the practices described in this policy.

Information We Collect

We collect various types of personal and professional information from providers, clients, and website visitors, including:

Personal & Professional Information
  • Healthcare Providers & Job Applicants:
    • Name, email address, phone number, mailing address
    • Work history, resume, licensure, certifications, and references
    • Government-issued IDs and tax information (EIN, SSN, NPI, etc.)
    • Payment details for payroll processing
    • Malpractice history, credentialing data, and privileging information
  • Clients & Business Partners:
    • Name, job title, employer information, facility address
    • Business tax ID, licensing, and payment details
    • Contract and service agreement details
  • Website Visitors & General Users:
    • Contact form submissions (name, email, phone number)
    • Customer support interactions
Technical & Usage Data
  • Device information (IP address, browser type, operating system)
  • Website usage data (page views, session length, referral source)
  • Cookies, tracking pixels, and similar technologies
Communication & Engagement Data
  • Phone call, email, and SMS interactions
  • Responses to surveys, job alerts, and marketing campaigns

How We Use Your Information

We use collected data for the following business and operational purposes:
  • Recruitment & Placement Services: Matching healthcare professionals with locum tenens assignments
  • Credentialing & Compliance: Ensuring providers meet licensing and regulatory requirements
  • Payroll & Payment Processing: Managing provider compensation and tax-related obligations
  • Client Relationship Management: Facilitating service agreements, billing, and facility needs
  • Marketing & Engagement: Sending job alerts, newsletters, promotions, and surveys
  • Website Analytics & Security: Enhancing user experience, detecting fraud, and preventing abuse

How We Share Information

We do not sell personal information. However, we may share data under the following circumstances:
  • With Healthcare Facilities & Clients:
    • To submit a provider’s credentials for locum tenens assignments
    • To facilitate onboarding, scheduling, and compliance
  • With Third-Party Service Providers:
    • Credentialing agencies, background check providers
    • Payroll processors, tax services, and benefits administrators
    • Cloud storage, CRM, and applicant tracking systems
  • With Regulatory Authorities & Legal Entities:
    • Compliance with federal/state healthcare laws (e.g., HIPAA, Stark Law)
    • Responding to subpoenas, investigations, or legal proceedings
  • In Business Transactions:
    • Mergers, acquisitions, or business transfers (with notice provided)

**All the above excludes text messaging originator consent and opt-in data; this information will not be shared with any third parties.

Data Retention & Security

Data Retention Policy
We retain personal information only as long as necessary to fulfill business needs and comply with regulatory obligations. The retention period varies depending on the type of information:
  • Recruitment & Credentialing Data: Retained for at least 7 years (per healthcare compliance)
  • Financial & Payroll Data: Retained for IRS-mandated timeframes
  • Marketing & Engagement Data: Retained until opt-out or inactive for 12+ months
Security Measures
Treehouse Healthcare Staffing employs industry-standard security controls to protect your information, including:
  • Encryption: Secure storage and transmission of sensitive data
  • Access Controls: Role-based access for internal employees
  • Multi-Factor Authentication (MFA): Secure account access
  • Regular Security Audits: Compliance checks and risk assessments

Despite our efforts, no security system is 100% foolproof, and we cannot guarantee absolute security.

Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access & Updates
  • You can request a copy of your personal data or update any inaccuracies.
Opt-Out of Communications
  • Email Marketing: Unsubscribe via the link in emails
  • SMS/Text Messages: Reply STOP to opt out at any time
  • Data Collection: Disable cookies via browser settings
Request Data Deletion
  • You may request data deletion, subject to legal and contractual obligations (e.g., tax compliance).
  • To exercise any of these rights, contact us at: privacy@treehousestaffing.com

Cookies & Tracking Technologies

Our website uses cookies, tracking pixels, and analytics tools to enhance functionality. Users can manage cookie preferences through browser settings.

Types of Cookies We Use:
  • Essential Cookies: Required for core website functionality
  • Analytical Cookies: Track engagement and improve usability
  • Marketing Cookies: Personalize job alerts and ad placements

Disabling cookies may impact certain website features.

SMS Compliance & Opt-Out Policy

By opting into Treehouse Healthcare Staffing’s SMS communications, you agree to receive job alerts, placement updates, and recruitment-related messages.

  • Message Frequency: Varies based on engagement
  • Message & Data Rates: Standard carrier rates apply
  • Opt-Out Instructions: Reply STOP at any time
  • Support: Reply HELP or contact 470-770-2200

We comply with 10DLC registration and TCPA (Telephone Consumer Protection Act) guidelines to ensure responsible messaging.

Third-Party Links & External Websites

Our website may contain links to third-party job boards, partners, or credentialing services. Treehouse Healthcare Staffing is not responsible for the privacy practices of external websites.

We encourage users to review third-party privacy policies before sharing information.

Legal Compliance & Industry Standards

Treehouse Healthcare Staffing operates in full compliance with applicable laws and regulations, including:

  • Health Insurance Portability & Accountability Act (HIPAA)
  • Telephone Consumer Protection Act (TCPA) & 10DLC Compliance
  • Fair Credit Reporting Act (FCRA): For background checks
  • State & Federal Employment Laws

Any disputes arising from this policy shall be governed by the laws of the State of Delaware, where the company is incorporated, without regard to its conflict of law principles. However, for matters directly related to business operations, employment, or contractual relationships occurring primarily within the State of Georgia, the laws of Georgia shall apply as appropriate. Disputes related to engagements with providers or clients in other states may be subject to the laws of those states as required by applicable regulations or contractual agreements.

Updates to This Privacy Policy

We may update this policy periodically to reflect changes in laws, business operations, or security protocols.

  • Updates will be posted on this page with a new Effective Date.
  • Continued use of our website and services constitutes acceptance of revised terms.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

Treehouse Healthcare Staffing

privacy@treehousestaffing.com

470-770-2200

www.treehousestaffing.com